Responsible Gambling

Casino games are entertainment. They are no way to earn a living, and the money for rent, bills and daily needs should never go into play. Every spin is a game of chance, so a win is never guaranteed.

Limits on your account

You can set your own deposit limit, or write to our support team and they set a limit on your account for you. Before you choose, think about how often you play, how long a session lasts and how much you can afford to lose, then pick a daily, weekly and monthly figure that fits.

Taking a break

Ask support for a break of up to six weeks. During that time we restrict access to your account and to any new account you try to open.

Self-exclusion and closing your account

Our self-exclusion program lets you ask us to cancel your membership, and the account is blocked shortly after we receive the request. You can also ask us to close your account for good at any time. A written request also takes you off our e-mail list.

Habits that help

Decide for yourself when to play, without pressure from anyone else. Learn the rules of a game before you bet on it, keep an eye on what you spend and never try to win back losses. Moderation keeps gambling fun.

Questions to ask yourself

Do you play to escape everyday problems? Have you missed work or school to gamble? Are family, friends or hobbies losing their place in your life? Do people around you criticise your gambling? Have you spent money meant for rent or bills? Do you hide how much time or money goes into play? After losing a deposit, do you feel despair and the urge to play again at once? Has gambling left you feeling depressed or worse? One or more yes answers is a reason to talk to someone. Gamblers Anonymous, Gambling Therapy and the Global Gambling Guidance Group offer help, and our support team can set limits or close your account straight away.

Protecting minors

Play is for adults only, and under our terms you must be 25 or older. Parents can install child protection software, keep sign-in details out of reach, avoid leaving a device unattended while a casino is open and limit the time children spend online. If you know of a registered player who is under age, tell us at [email protected].